Shilpa Arora

Shilpa is the Head of Anti-Financial Crime Products and Solutions at ACAMS. She is responsible for the performance, content, and strategy of anti-financial crime training solutions and their implementation across all channels and client segments. Shilpa represents ACAMS by speaking at select major industry events and conferences, participating in think tanks, and engaging proactively with industry leaders across the globe. Previously, Shilpa was the Head of Financial Crime Prevention for the Retail and Business Bank in Santander UK. She was accountable for all areas of financial crime prevention including KYC/CDD, customer screening, payment screening, transaction monitoring, customer risk assessment, and assurance. She led the bank through the implementation of AML/CTF and ABC policies, advisory on high-risk onboarding, training and communication, and risk assessments. She also held leadership roles at Barclays in financial crime prevention, governance, and controls, and led large transformation programs.